Privacy Policy

Last Updated: 26/12/2025

At Medexly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, services, and tools.

Medexly is Bangladesh’s largest premium doctor, hospital, and diagnostic center directory platform, helping users find verified healthcare providers across 8 divisions, 64 districts, and 1,000+ upazilas, in both English and Bangla.

By using Medexly, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information only when necessary to operate and improve our directory services.

1.1 Information You Provide Directly

You may voluntarily provide information when you:

Contact us via email
Register as a doctor, hospital, or diagnostic center
Submit or update a profile
Send feedback or inquiries

This may include:

Name
Email address
Phone number
Professional details (designation, qualifications, chamber details)
Organization or hospital information

1.2 Information Collected Automatically

When you visit Medexly, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent
Referring URLs

This data is collected through cookies, analytics tools, and server logs to improve website performance and user experience.

2. Doctor, Hospital & Diagnostic Listings

Medexly displays professional information about:

Doctors
Hospitals
Diagnostic centers

This information may be collected from:

Direct registration by healthcare professionals
Publicly available sources
Verified submissions and updates

Doctor Registration

One-time registration fee: 1,020 BDT
Lifetime free profile updates
No recurring or hidden charges

All listed professionals remain responsible for the accuracy of their information. Medexly reserves the right to verify, edit, or remove listings if required.

3. How We Use Your Information

We use collected information to:

Operate and maintain the Medexly platform
Display and manage healthcare provider listings
Respond to inquiries and support requests
Improve site functionality and content
Analyze usage trends and user behavior
Prevent fraud, spam, or misuse

Medexly does not sell or rent personal data to third parties.

4. Cookies & Tracking Technologies

Medexly uses cookies and similar technologies to:

Enhance user experience
Remember preferences
Analyze traffic and performance

You can control or disable cookies through your browser settings. Disabling cookies may affect certain site features.

5. Data Sharing & Third Parties

We may share limited data only in the following cases:

With service providers (analytics, hosting) under strict confidentiality
When required by law, regulation, or legal process
To protect Medexly’s legal rights and platform integrity

We do not share personal data for advertising or marketing purposes without consent.

6. Data Security

We take reasonable technical and organizational measures to protect your information against:

Unauthorized access
Alteration
Disclosure
Destruction

However, no internet-based platform can guarantee 100% security. Users share information at their own discretion.

7. Medical Disclaimer

Medexly is a directory and information platform only.

We do not provide medical advice, diagnosis, or treatment.
Information on Medexly should not replace professional medical consultation.
Always consult a qualified healthcare professional for medical concerns.

8. External Links

Medexly may contain links to external websites. We are not responsible for:

Privacy practices of third-party sites
Content accuracy outside Medexly

We encourage users to review third-party privacy policies before sharing information.

9. Children’s Privacy

Medexly is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

10. Your Rights & Choices

You have the right to:

Request correction or update of your information
Request removal of a listing (subject to verification)
Contact us regarding data concerns

To exercise these rights, email us at:
📧 info.medexly@gmail.com

11. Changes to This Privacy Policy

Medexly may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

Continued use of the platform after changes implies acceptance of the updated policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: info.medexly@gmail.com

Read our terms of conditions

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